The days will always be working days, meaning holidays are not counted.

If we're talking about the standard option, it takes between 3 and 7 business days.

In the case of express delivery, you can be sure to get it to your home in 24 or 48 hours.

Everything is explained in more detail in the following link.

Direct link to:SHIPPING

Once your order has been shipped, you will receive an email with the tracking number, which can be tracked on the official CTT website.

Clicking on the number will take you directly to the information and delivery estimate.

If you want to contact CTT to find out about your shipment, call 916 602 200 .

The same delivery person will call you (usually) to make sure it can be delivered.

If it is not possible to deliver or contact you, they will make a second delivery the next day.

If you still haven't received your order, you can arrange a delivery point through the post office.

(see next tab)

Yes, you can. Once you have the shipping information and you expect to be away from home or want to pick it up when you have time, you can do so from the CTT website. The shipping details are detailed on the shipping page.

Direct link:SHIPPING

Let's be clear. The products in the basics line logically
They're our lowest quality, but that doesn't mean they're bad. In fact, if you read the specifications, you'll see that the fabrics are better than the competition's, even better than 100% hardcore.

If almost all our customers are happy with this category, it's because we deliver. If not, we'll give you your money back and everyone's happy. We want you to feel good about your purchase.

The DTF print we use lasts approximately 50 to 70 washes on average, according to the manufacturers. However, depending on how you care for and wash your clothes, it will last more or less time. Whether you use them properly or mistreat them is up to you; it's up to you.

If you go to the Premium category, you'll find products that will easily last you 10 years; it's a big investment upfront, but in the long run it's very cost-effective.

So choose wisely between having low-cost products and sacrificing durability, or paying for high-end products that will last for many years.

Yes, in principle, as long as the item isn't one we manufacture ourselves. Let us know what size you need via Instagram @zonahardcore_shop or through the WhatsApp icon on our website, and we'll see what we can do!

In principle, yes, although we are working to bring more variety!

One of our strong dishes!

Try on the clothes without obligation at home and if you are not convinced or want to change the size we will do it at 0 cost and totally free for you during the first 2 months upon receiving your order.

If you have to return something, we will give you a couple of details to deliver the package to the nearest Nacex agency and when the package arrives we will verify that everything is correct and we will refund your money.

If it is an exchange, the carrier will arrive at your house and you will only have to give him the item in exchange for the one we sent you.

Another one of our signature dishes!

It's a reasonable safety time for the customer, that is, you.

That warranty period covers any factory defects that an item may have, covering the cost of production and shipping of a completely new item.

Essential Range: 2 months

Exclusive Range: 6 months

Premium Range: 1 year

In short, if something goes wrong, we'll send you another one free of charge as long as the factory defect has been proven.

This can be demonstrated through photos, or if that is difficult, it will be assessed with the manufacturer, and for that we will have to send them to collect the product so that we can then review it.

This last step is a bit tedious, but if it's successful, we'll send you something new for free. Otherwise, you'll have to pay for shipping to have the product sent back to you.

We want the best for you, but no scams of any kind.

We have several options:

-Card.

-Paypal.

-Apple and Google Pay.

-Cash on delivery. (€8 supplement) Contact us for this through the WhatsApp icon on the website.

Right now we are only online unless there is an opportunity to set up a merchandise rack at a party.

We do not have physical stores and that allows us to offer quality products at more competitive prices by not
have that expense.

You have several options:

1- You will see it through the WhatsApp icon, at the bottom right of the screen.

2- Instagram: zonahardcore_shop

3- Email: info@zonahardcore.com

Whatever is most convenient for you!

Right now we have a tab in the menu dedicated to promotions that are updated every X amount of time.

Furthermore, if you haven't placed an order yet, you can subscribe to our emails and we'll give you 10% off your first purchase. We also always take care of our loyal customers who keep coming back with various rewards, VIP deals, exclusive items, and exclusive promotions.

You can add the coupon to your shopping cart. If it's automatic, it will be applied without you having to enter it.

Another option is to add it at the very bottom of the checkout screen. There's an order summary there, and you can enter it to see the total cost of your order.